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terrible customer service

by angie

The cushion deck is great, but customer service is terrible.

So if you get a defective treadmill, you are basically screwed.

I wish we never "upgraded."

Our treadmill has been unusuble 7/8 weeks we have owned it.

No solution in the pipeline because I am unable to reach customer service.

Terrible situation.

Comments for terrible customer service

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Apr 28, 2016
black powder showing up on carpet
by: Anonymous

I've looked at the cadence 450 but cannot find where it's coming from.

Anyone have the same problem?

Shows up on the left hand side and in the rear of the treadmill.

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