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Pacemaster Platinum Pro VR

by Sean
(Denver)


Pacemaster service has gone awol. They don’t answer the phone and don’t return email. The website says they have moved and will be up again “soon” but it’s been three months and neither me or my retailer can reach them for service. My treadmill is supposed to be under warranty, but that’s worthless if they don’t stand by it. I strongly recommend against buying Pacemaster.

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Pacemaster Gold Elite

by Nick
(New orleans)

Heart rate monitoring system has NOT worked since day 1. 4 tech people have looked at it after 30 phonecalls ....

I got a new one after 1 year but with the same problem..this is insane. I have talked with the vice president (Tom) 15 times (called minimum 200 times) and he refuses to help me (we are in the position where we can not help you...what does that mean????).

Service really sucks. I am speachless.

Comments for Pacemaster Gold Elite

Average Rating starstarstarstarstar

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Jan 25, 2013
Rating
starstarstarstarstar 		Heart rate monitoring problems
by: stian hagevik

I have the same problem. talked with Tom many many times about this as well. I received a new one and it had the same problem. Gold elite. Last week even the board you a re running on was splitted in two...and I am 160 lbs..easy to fix though but the heart rate issue pisses me off badly
Mar 03, 2010
Rating
starstarstarstarstar 		I have the same problem!
by: Jacqueline

I also have a Pacemaster Gold Elite at home, and the heart rate monitor doesn't work. I called the service, and luckily, they replaced it with a new one with no additional cost. Still, I've experience the same problems after 1 months I used it, I returned it afterward.
Mar 03, 2010
Rating
starstarstarstarstar 		I have the same problem!
by: Jacqueline

I also have a Pacemaster Gold Elite at home, and the heart rate monitor doesn't work. I called the service, and luckily, they replaced it with a new one with no additional cost. Still, I've experience the same problems after 1 months I used it, I returned it afterward.
Sep 27, 2009
Rating
starstarstarstarstar 		heartless
by: Anonymous

sounds to me that you don't have a heart. My Gold Elite has been flawless!!

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PaceMaster Silver Select XP

by Robert
(Folsom, Ca)

An expensive treadmill.. I weigh 160 lbs, not heavy at all. And this Pacemaster after 7 month of use has a cracked deck under the belt, Pacemaster wants $260 for a new deck and 250 for the belt and I am pissed off!

DO NOT BUY PACEMASTER, garbage!

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