Bladez 5.9T Treadmill
(Montreal, Quebec, Canada)
Bought it on Saturday, on Sunday the motor stopped working.
Worst Customer service. Line is choppy
and they refused to refund my money back, instead they offered to fix it.
After 1 hour on the phone shouting and screaming, I threatened to sue them. They finally gave me an authorization number to return the treadmill to the store I bought it from.
A complete nightmare for a consumer.
by J Robinson
Purchased elliptical approx. one year ago a week after warranty expired machine quit on me and i was recieving a E1 message I called Bladez said they would still honour warranty. Repairman came out said i needed a new computer and belt. Parts were sent but Bladez would not send the repairman back said at least I recieved the parts. Called a local exercise repair shop who state that the motor was the problem not the computer...I am now taking the machine to the dump where it belongs,
I bought the treadmill for 1,300 dollars, it was barely used the first 1 year and 1/2, finally wanted to use it, it worked great but as time went on the speed would slow down out of the blue from 4.0 to 1.0 and it won't go, i can get power and everything but now it won't start. I have emailed the place in the US, but i don't get a response from them. Not happy. Thinking about get circuit board for it, or just getting a eliptical, not sure what to do. So all in all not happy with the company, or the treadmill at that for failing so soon.