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True 500 HRC Treadmill Review

True 500 HRC Treadmill

The True 500 HRC treadmill is the cheapest model in the new 500 series that comes with heart rate functionalities.

And best of all, it still features the finest belt and deck combination in the market to give you the smoothest and most silent treadmill experience.

Is This Your Best Buy Treadmill?

If you’re looking for a heart rate controlled treadmill with great cushioning and excellent feel, then this is one of your better choices.

True treadmills, including this one, boast a one of a kind belt and deck combination, which is simply the best in the market.

However, if you’re going to buy in this price range, you might want to know that there are better machines out there than this one in providing value. (See our best buy treadmills page for alternatives to this machine)

What You’ll Get

This model boasts heart rate controlled (HRC) workouts. It has 2 custom time-based heart rate files so you can create and save multiple workouts for easier usage next time around. Other heart rate features include a Cruise Control program which allows you to jump from any preset or manual workouts into an HRC workout, and Express Command Keys for simple access to any custom workout programs.

The True 500 HRC treadmill offers a 3.0HP continuous duty motor that serves up speeds of up to 10mph and inclines that reaches 15%. So it doesn’t matter whether you’re a beginner or advance runner, this treadmill can provide you the intensity you need.

The 20” x 54” running space is big and wide to give you enough room to move and be comfortable during your workout. Plus, with its magnificent belt and deck combination, this unit could very well provide you the best treadmill experience you’ll ever have.

This machine also features 4 pre-programmed workouts (Weight Loss, Speed Interval, C/V Workout, Hill Interval) with 9 intensity levels each and 2 customizable programs to give you more variety and flexibility in your exercises.

A new feature you’ll find in the new look 500 series is the message center and True touch technology. The 16 character alpha numeric message center provides motivation to help you to do more in each workout. While the True touch technology allows you to activate command keys with minimal pressure.

And finally, the True 500 HRC treadmill comes with excellent warranty. Its drive motor and all of its parts are covered for 10 years… making this one of the best warranties in its price range. Other warranties include a lifetime for frames and 1 year for labor.


Reliability of True treadmills, including this one, is a cause for concern. True Fitness makes treadmills with excellent belt and deck then cut back on their components and features as much as they can. As a result, you’ll get an overpriced average treadmill that looks and feels like a first-rate unit, but only for a few years.

Also, there had been some complaints regarding True’s heart rate features. First of all, the console shows limited information during an HRC workout. And secondly, while you’re doing a heart rate workout, only the treadmill is allowed to adjust your intensity. If you try to adjust it manually, the machine will shut down and halt your exercise.


With its expected reliability problems, I can’t recommend the True 500 HRC treadmill. Besides, this machine is overpriced. If you really want a True treadmill in this price range, I suggest you buy the True 500 OP. It has better cushioning but doesn’t feature any heart rate programs.


Price: $3,395

Motor: 3.0 HP continuous motor

Speed: 0 to 10 mph

User Weight Capacity: 400 lbs

Incline: 0 to 15%


  • lifetime on frames,
  • 10 years for motor and all other parts and
  • 1 year for labor.
  • Belt Size: 54”L x 20”W

Foldable: No

Heart Rate: Yes


• 7 x 20 LED Dot Matrix Console

• 16 Character Alpha Numeric Message Center

• True Touch Technology

• 4 preset programs with 9 levels of intensity

• 2 customizable programs

• 2 Heart Rate controlled workout

• Cruise Control

• 2 Express Command Keys

• Polar Wireless Chest Strap included

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