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Pure Crap & NO Customer Service

by runner01
(North Carolina)

I bought my GG treadmill last Christmas. It worked great for 6 months & one morning just wouldn't work. I spent months trying to reach & speak with Customer Service. That was a joke. Passed on to different people & 45 min. at a time. No help at all. This week my son finally got a supervisor on the phone. He says I have to REPLACE THE ENTIRE TOP a cost of $165...PLUS SHIPPING! I think that is ludicrous for a treadmill less than a yr old! I have since found many others who have had issues too & gotten no help from their customer service. Walmart is no better. They passed you on to the company. Best advice is to look for a better company!

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