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misrepresented product - Nordictrack Freestyle

by alice shechter
(Brooklyn NY)

I ordered a Nordictrack Freestyle (almost $2000.)

The website specs claims it was easy to set up and easy to move on its wheels.

When the machine arrived it turned out that it weighed more than 300lbs.

Early in the instructions the consumer is warned that they will need at least two people to set it up and two - three people to move the machine.

I returned it and had to pay return shipping ($150) and a 10% restocking fee (almost $200.)

I felt cheated because the website so completely misrepresented the dimensions and ease of movement of this exerciser.

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Dec 03, 2015
misrepresented product - Nordictrack Freestyle
by: Marissa

Hi Alice:

Thanks for sharing your experience with this company. Hope you find something that suits you better.

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