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Landice L8 and Fitness Source

by Jennifer Ferguson
(Toronto Ontario)

Just wanted to add a review from for Fitness Source regarding my Landice L8 treadmill.

Unfortunately I have a VERY negative experience to write about. My Landice L8 treadmill is not even a year old and has been out of commission for almost a month. Fitness Source's customer service is poor. The problem with the treadmill was diagnosed over the phone and a part was ordered a week later.(Why a week later?) We finally had a technician in our home almost three weeks after the first phone call with a part and voila, it's not the correct part. The treadmill is still broken. They have since ordered another part and we're STILL waiting. This treadmill was $4500 and has been un useable for almost a month, 10 months after purchace. Customer service is poor as well the jury is out on Landice. Caution

I loved this treadmill till it broke down.

Comments for Landice L8 and Fitness Source

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Horrible Customer Service
by: Anonymous

fitness source has the worst customer service for repairing treadmills, their technicans set up appointments to see a treadmill but never actually see the treadmill. Then when you try to track them down, they are not availabe and neither is their manager!!! do not buy from this company!

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