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image 17.5 treadmill

The treadmill works fine but I took it apart to move it and broke the frame pivot spacer. Icon service sent me the wrong part and does not return my emails to get the right part. The part costs 90cents, the shipping/handling costs 13.48. I still don't have the right part to fix the treadmill so I still can't use it. As far as their service is concerned, I think it is very poor.

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