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Horizon T101

I just recieved this directly from Horizon. The Console was cracked, the motor 'clangs' loudly, and the belt is impossible to center. I called Horizon for service- THEY DO NOT ANSWER PHONES- you must leave a message and they will call you back a few days later. This is standard operating procedure- you must leave a message to be called back. It can take weeks to repair something with them.

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