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Horizon Omega 509/ Summit Fitness

by Angie
(Harrington Park, NSW, Australia)

Purchased from Summit Fitness, Narellan

1. Was faulty from the first day of use. Heart-rate sensors deliver small electrical shocks and this seems to short out the display.

2. The suspension is very noisy even when just walking. Summit Fitness have been a nightmare to deal with. They refused to refund, and offered to replace the unit with an inferior model. Johnson/Horizon have offered a refund but Summit Fitness refuse to pass it on. Johnson/ Horizon have now offered me an equitable replacement. Their service team here in Australia have been great to deal with.

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