I have had my S9.80 Reebok folding treadmill for just 19 months. I had it in the same spot in the living room from day one. When it was plugged in it was on a surge protector. I never sweat on or had any liquids near the console. Last week it started speeding up randomly while showing a speed of 0, then the buttons wouldn't work from time to time and just beeped. After one week of that the console would come on but no longer respond. The manufacturer, after 4 unanswered emails and being on hold for 10 min on the phone, Icon Fitness would take no responsibility for a faulty product. They wanted me to pay $482 for a new console after already paying $700 just 19 months ago! This is entirely infuriating. A company should make a product that lasts and take responsibility for it, esp. when a customer has taken extremely good care of a product and it is no fault of the customer's.