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Proform Treadmill

by Jonathan Tate
(Lapeer, MI)

Fortunatley, the machine broke down within the 90-day warranty. A faulty bolt caused the tension belt arm to bend and rub against the motor. Customer service has been very nice, but it's difficult to get the parts and then schedule a time with a technician to come out and fix it. I'm now in the process of trying to return the machine, and I'll never purchase another ProForm machine.

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Mar 23, 2010
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Update
by: Jonathan Tate

Proform would not take the machine back. But I am thankful that Dunham's agreed to work with me. Although I am still unhappy with Proform's response, Dunham's sporting goods store made things right for me.

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