proform top of the line treadmill

by jason naidanovich
(napier, new zealand)

We bought this treadmill not even 6 months ago and the whole metal frame is rusting and it is so bad that it is flaking. The flaking falls off onto the ground so that you have to vacume every couple of days. We have had someone around from Elite Fitness in Hastings to take photos of it. finally a week later he calls me up this morning to say that it is rusting because of sweat. Now this is the real sinch... he says because we eat fish that it is why the machine is rusting!!!!!!! I have never been so angry. Apparently it comes under cleaning instructions in the manual and it isn't under warranty for not cleaning it properly. BUT you see; the rust is even happening underneath the machine! ALL parts that arent plastic are rusting, even the bolts and screws!!!!! I will keep you posted!!!! KEEP SEARCHING, DONT BUY A PROFORM AND ESPECIALLY DON'T BUY ANYTHING FROM ELITE FITNESS, HASTINGS, NZ!!!!!!!!! THEY ARE TRYING TO WRIGGLE OUT OF THIS ONE AND IT AINT HAPPENING. WE ARE ASKING THAT THEY REPLACE THE METAL FRAME!!! Its such a hassle for them that; and I quote..."if you eat fish dont buy a treadmill!!! IS THE BEST EXCUSE THEY CAN COME UP WITH!!!! Nice try!!!!