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Orth Belt and Shorting problem

by KJ
(Camas, WA)




I have a True HRC Z5 with the Ortho belt S.O.F.T. system.
This machine trips the internal fuse anytime you go over 4mph. I have had the tech out to fix six times. The last time out (now out of warranty), he told me there was a design error in the belt that caused an electrical charge to build. He explained True has a replacement belt. He charged me $300 to replace the belt. Works fine now. I called True and said you can't possibly expect me to pay for this? They said too bad, you are paying for it. Anyone else have this problem?

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