Nordic Track Service is Improving

by Runner246
(Sunshine)

Nordic Track must be listening because I called last week about my Audiostrider making a clanking noise. I have had it for about 6 months, didn't purchase an extended warranty or anything and was expecting to have to pay for parts and service as per the owners manual. The nice and courteous rep registered my machine and sent out parts and service. They said they are not implementing the warranty fees like they used too.

I did have to wait on hold for 25 minutes though, but its better than my cell phone provider.