Nordic Track C2400

by Chris
(Massachusetts)

What a useless machine. I originally bought an older model (C2100?) that broke so many times that they replaced it with the C2400...which has had the same abysmal results. I've broken the walking deck FIVE times on this machine so far in the less than two years that I've owned it. I've also broken several tension belts and right now the motor is broken as it dismounted at FULL RUNNING SPEED and stopped the machine dead in it's tracks.

The average repair time is 4-6 weeks with the time it takes for them to send out a tech, get the parts ordered, ship them to my home and then reschedule the tech to come out and replace them.

The only reason I've kept the machine so long is that they don't offer any sort of money back option, just an allowance towards another one of their terrible products.

This treadmill is obviously designed for the mall walker set and not anyone who might seriously run on it. I run roughly 4 days a week and at my peak average 40 miles in a week. I'm a 6' tall 185lb. male, not someone who should test the 300lb. max user weight. This machine is just terrible and I hope that anyone considering one will save yourself the time, money and blood pressure raising aggravation that dealing with this terrible company causes.

If anything good comes out of this massive economic downturn I sincerely hope that it involves NordicTrack going belly up. Worst machine EVER.