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My F80 quit working after 54 hours

by john
(Wisconsin)

My F80 quit working after 54 hours. The slow speed error came up on the console. I called for repair and the operator told me "a technician will contact you in 2-3 days". I called the store where I purchased it to complain. Several hours later I get a call from Sole telling me that they are fed ex'ing a part to me and that a technician will cal in 2 - 3 days.

This is unacceptable, if they know what part to send, they must have a common problem with the treadmill. I never recieved any correspondance that there was a problem with my model of treadmill.

I am sorry that I bought it.

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My F80 quit working after 54 hours

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Aug 21, 2011
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Sole F63
by: Anonymous

I bought a Sole F63 in June and it's now August, I ran on it every day until the roller pin broke and now it doesn't work right. I cannot use it so I had to go buy a Pacemaster (far superior machine). I'm sorry for anyone who has purchased a Sole Treadmill.

They should market these things as "light walking treadmills", because from the second I stepped on that thing I had a feeling it was going to break somewhere, and I weigh under 200 so there's no excuse.

Mar 20, 2010
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Low speed error
by: Mike B

I bought an F85 in February - I purchased what I thought was the more robust F85 in the hopes it would last longer. In the past I bought much less expensive treadmills and the belt always wore out after a couple of years - it cost as much to replace the belt as buy a new one.

After two uses, I started getting the low speed error. It starts slow for about 5 seconds, speeds up for a few seconds, and then I get the error. When I called Sole there was no mention that this is a common problem, despite what I now see from several posts. A technician called me about 48 hours after I called and emailed me instructions on adjusting the sensor. I did this, it seems to have mitigated the problem to dome degree but didn't fix it. It still won't calibrate without getting the error.

I'm not happy with this machine. $2000 for something to take up space. I did better with the $500 treadmill I had before.

Feb 15, 2010
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SOLE Treadmill PIece of Crap
by: Anonymous

I got my SOLE treadmill missing a part, and then after two days of using it got a low speed error where the belt on the machine simply won't move. I tried shutting it off and on but nothing. I am thinking of returning it, but they better not make me pay for the repacking fee on their crappy product!!

Feb 15, 2010
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Stopped working after 2 days
by: Anonymous

I got my SOLE treadmill 2/12/10 and today, 2/15/10, it doesn't work. The product already came with the left side hand grip missing and now after only using it for 2 days, it has stopped working. I even decided on getting the F80 over the F63 because I thought it would last longer. Ha, guess that was a wrong assumption. Now I paid all this money for something that doesn't work. Great.

May 01, 2009
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Piece of Junk
by: Anonymous

I have an F63 Sole treadmill which has done nothing but give me a headache since very shortly after I purchased it. Sole sent out a replacement "computer" for it...and it is acting up AGAIN. It is rarely used...and all I get are "LOW SPEED" errors, where the treadmill just stops, after about 6-7 seconds on. It seems a lot of people also have this problem. UNACCEPTABLE, SOLE!!!

Dec 23, 2008
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Sole Low Speed Error
by: Tom Petersen

We bought a Sole Treadmill and it stop working with a low speed error. I am very dissatisfied with the product. It has been lightly used.

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My F80 quit working after 54 hours

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