misrepresented product - Nordictrack Freestyle
by alice shechter
I ordered a Nordictrack Freestyle (almost $2000.)
The website specs claims it was easy to set up and easy to move on its wheels.
When the machine arrived it turned out that it weighed more than 300lbs.
Early in the instructions the consumer is warned that they will need at least two people to set it up and two - three people to move the machine.
I returned it and had to pay return shipping ($150) and a 10% restocking fee (almost $200.)
I felt cheated because the website so completely misrepresented the dimensions and ease of movement of this exerciser.