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Keysfitness Alliance A7T Fold up Treadmill

(Chicago, IL USA)

I am very disappointed that Keys fitness no longer supports this piece of fitness equipment. It is a decent treadmill in the beginning but it had it share of problems. So much for it being made in the USA (In Garland, Texas). The parts we're not all U.S. made. The lower board was Made in Korea. When I first got the unit it had a loud noisy sound. Keys sent a treadmill tech to troubleshoot it and it was gone. He unscrewed a plastic piece that was rubbing against the walking belt. I also had to spend on replacing the motor in 2009 next to another company which was called "Maverick Service Assembly" to provide parts such as the lower and upper circuit board. They could not even troubleshoot my problem over the phone from the description of the motor slipping after 10 to 15 minutes running on the unit. I now have the problem of running without setting the incline to 3% because the rubber bushings originally broke next to the rubber bumper cones wearing done. I am afraid that if I run with that it is going to rub on the plastic hood which will ruin the motor again. Next to replacing the walking belt and deck. I hate you Keysfitness.

Comments for Keysfitness Alliance A7T Fold up Treadmill

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Feb 15, 2014
We've had Good Experience with the A7t
by: Anonymous

While our treadmill has not been used intensely, it has been used regularly by two people in our house for walking and jogging up to about 5.5 MPH and with the incline at various levels. We have had no problems with it, having bought it in 2006. It is disappointing that the company seems to have gone out of business but on checking I have found that parts are available on order if needed from several suppliers.

Mar 07, 2011
treadmill alliance series A7t
by: Mary Voltz

I have just had a good experience with keyfitness re my old treadmill.... it would not start it beeped upon plug in and when pushing the power button SI-1 appeared but then it shut down -- A gentleman answered the keyfitness customer service number without my having to wait... walked me through the above steps and diagnosed a keyboard control panel problem... he explained how to get to the panel Said that they would order and send the part and walk me through install of it... the part will cost me 175 and the shipping will be 25 so a total of 200 should get me up and running again...I am a little disappointed because I thought I had lifetime service .. but I am glad to know that I doonot have to throw the unit out and get a new one.. Hopefully the problem is diagnosed correctly and all will go smoothly but anyway that is what has happened thus far for me

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