ex-Horizon Electronics Engineer willing to help customers
by Greg Kinsley
(Madison, Wi. USA)
I Just stumbled onto your page but will be checking in often. I am an ex-Johnson Health Tech Electronics Engineering Tech., for years, and now repair all styles of motor control boards and other electronics for the fitness industry, no matter the brand.
As for Horizon, I am sorry to hear all the troubles out there, but they could careless about customers after the sale. The entire industry is lagging in the service side of things.
Please direct motor control problems to me before you break down for Horizon replacements as they are expensive, and most units can be repaired for less than half the cost of a replacement.
For customers using the Horizon Part Number 013674DG, there is a long history of troubles with this controller, for a few reasons, which I won't discuss here, but fact is, it is a known issue that Horizon failed to attend to.
Also, part numbers 032671HF and 032669IF are exact pcb's and sowftware and are directly interchangeable. If you doubt me I can explain further, but trust me on this.
I am still known to many at Johnson and supply their services with a specially designed Treadmill Analyzer, for diagnosing all Johnson Brand treadmills up to the 2012 yr when a few went to a digital format.
This includes problems with Matrix Fitness, Vision Fitness, Horizon Fitness, Merit, AFG and other brands, and this help/advice is free, as it should be. peace