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Do not buy Proform

I bought a Proform 695LT from Home Shopping Network last year. I only use it up to speeds of 3mph for a health condition. The motor has just started clanking and whining on startup and gets worse as it speeds up. The motor is under 25 year warranty.....what a joke. Can't get customer service to even talk to a real person. They have this automated system that takes your phone number to call you back, except they never do. Customer service is the most important part of a company, in my opinion.


A Company that does not back up its products is worthless to me. Do not buy Proform if you want any service.

Comments for Do not buy Proform

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May 03, 2014
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star
do not buy
by: Anonymous

poor quality!

Aug 01, 2012
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starstarstarstarstar
Shipping charges
by: Anonymous

I bought an elliptical trainer and needed a replacement part, cost of part $10.74, shipping parcel cost $17.08 weighted less than half a pound, rip off.

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