Customer service is rubbish


(Surrey, UK)

We bought an ICON Health & Fitness treadmill worth c.$2,000. After about 12 months it broke and about 18 months later it is still not working properly. It took them ages to send someone out and even longer to source replacement parts. They mostly ignored us when we tried to contact them too.

Their customer service is a disgrace and I wouldn't buy anything from them ever again.

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